Nikon confirmed the D4 / D800 lockup issue

In a statement to PDN Online, Nikon USA acknowledged the D4 / D800 lockup issue. Nikon is currently working on a permanent solution, Nikon has not said whether the permanent solution will involve a firmware update for the D4 and D800 but it seems likely. In the mean time you can turn off both the ‘Highlights’ and ‘RGB Histogram’ display options in order to avoid this problem:

Can you spot the problem?

“Nikon has received reports of a small number of D4/D800 users who are experiencing ‘locking up’ issues, where the camera becomes unresponsive until the battery is removed and reinserted. Nikon is investigating a permanent solution to this issue and will update users accordingly. To immediately resolve this issue, users can turn off both the ‘Highlights’ and ‘RGB Histogram’ display options in the ‘Playback Display Options’ sub-menu found in the ‘Playback’ menu. Nikon apologizes for any inconvenience this may have caused users.”

Today Fstoppers reported another D800 focus/viewfinder issue that was also confirmed by Nikon:

“I didn’t believe my buddy when he told me that his brand new Nikon D800 viewfinder was always out of focus. I assumed that he had the diopter out of whack. It wasn’t until I used the camera myself that I realized there was a serious problem. The camera was sent back to Nikon for repair and he received the camera back last week with the same issue. After sending it back a second time, Nikon has admitted that “a run” of D800s have an issue with viewfinder alignment.”

Solution: Firmware update 1.01

Follow us